If you order before 3:00 PM, it will be shipped the same working day.
We use DHL to send packages. We also do this to keep the shipping costs as low as possible for you.
As soon as the order has been sent, you will receive an e-mail, depending on the shipping method, it contains a Track & Trace code with which you can track the order.
We do not charge shipping costs when ordering gift voucher(s). For the other products we charge the usual (letterbox) package costs of the above companies.
If you have chosen to pick up a product in Hoofddorp, we will contact you as soon as possible (within 24 hours) to ensure that the order is processed as quickly and as smoothly as possible.
Orders can be returned. This can be done within 14 days of receipt and at your own expense. We can only take back products in the original unpacked condition. Before you return orders, we would like to receive an e-mail from you with all information about the order.
If we have received all products and have been able to check them, you will receive the order amount within 7 days on the account.